At iSS, we don’t send generic VAs. We train Insurance Virtual Assistants to fit right into your
agency’s daily workflow — handling tasks the way your team would, but without the overhead.
Whether you're overwhelmed by policy servicing, renewal bottlenecks, COIs, or unlogged CRM
data, our VAs are ready on day one with deep product training and U.S.-agency-standard
processes.
You’re not alone. We’ve helped agencies across the country eliminate backlogs, improve client
turnaround, and reclaim time to focus on sales and strategy.
We're built for the way insurance really works — complex, fast-moving, and detail-driven.
Our model was designed for high-touch agencies—not high-churn marketplaces.
You’re not too demanding. You’re exactly who we built this for.
Prepare quotes, build policies, and input data into AMS/CRMs accurately and fast.
Track renewal dates, coordinate client communications, and reduce lapses.
Send updates, follow-up emails, and reminders—just like your internal team would.
Process COIs and policy endorsements—complete and on time.
Keep your systems clean and organized with daily updates and action tracking.
Handle invoices, payment posting, and reconciliation with carrier portals.
Our Insurance VAs combine deep industry know-how with AI-powered precision—automating
repetitive workflows, organizing data, and keeping your systems clean and compliant.
They’re trained in tools like NowCerts, EZLynx, Applied Epic, and CRM platforms—using AI to
track tasks, predict needs, and flag what matters most.
Their edge?
They don’t just react—they anticipate.
They don’t just execute—they optimize.
They don’t just help—they help you lead.
With iSS, your back office doesn’t just run. It propels you forward.
Automated Policy Workflows
Billing & Claims Coordination
Real-Time Dashboards & Reports
From COIs to quoting to claims—iSS delivers trained Virtual Assistants who take ownership of the critical tasks your agency depends on. They’re skilled, aligned with U.S. standards, and fully immersed in your systems from day one. You get focused support for what you need—and nothing you don’t.
When your plate is full, the last thing you need is a long hiring process. iSS simplifies it by pairing you with high-performing Virtual Assistants—ready to make an impact from day one.
93% of clients are matched perfectly the first time — and if not, we’ll fix it fast.
If it’s not a fit, we’ll rematch you at no additional cost. No firing, searching, or stressing.
You’re not locked into a long-term contract. We listen, adjust, and stay proactive.
The Right Hire. Right Now.
Virtual Assistants. Accounting Services. Marketing Assistants.
Made with ♥ from the iSS team.
Contact
☎️ +1 (307) 3577 872
📧 info@istaffingsolution.com
📍 30 N Gould St # 53690
Sheridan, WY 82801
