At iSS, we provide U.S.-aligned, industry-trained and boosted with AI knowledge Virtual Assistants to insurance agencies and executive leaders who want to scale with confidence.
We Know the Industry Inside and Out
→ All trained in U.S. standards and ready to work your hours.
How It Works
Tell us what you need. We’ll identify your ideal support profile based on your time zone,
systems, and daily tasks.
We introduce you to pre-trained VAs who align with your workflow and tools. You choose the one who fits best.
You and your VA meet in a kickoff session to align roles, expectations, tools, and
communication channels.
We provide templates, SOPs, and manager support to help your VA hit the ground
running.
Your dedicated iSS success manager monitors quality and progress with ongoing
check-ins.
Once systems are humming, your VA helps you reclaim bandwidth and accelerate your
business.
Why iSS Stands Out?
Specialized Training
Our VAs are trained in insurance tools (NowCerts, Ease, carrier portals) and business platforms like Outlook, Teams, and Google Suite — no hand-holding needed.
Time Zone Alignment
You’ll work in real-time with your VA — whether you’re on Pacific, Central, Mountain, or Eastern hours.
Structured, Not Scrappy
We use tested SOPs, playbooks, and proactive check-ins so you can scale with confidence — not chaos.
Flexible Commitment
Start small, grow fast. No long-term contracts. Adjust roles as your business evolves.
✅ Managed entirely by iSS leadership
✅Our structure, our workflows, our optimization
✅Flexible role definitions based on book needs
✅Outcome-based delivery, not just task execution
✅ Create & manage policies and endorsements
✅ Quoting, renewals, billing, Certificates
✅ CRM, AMS + carrier coordination
✅ Client servicing + retention workflows
✅ Calendar, email, and travel management
✅ Meeting prep and notes
✅ CRM & project tracking
✅ Document formatting & communication drafting
Define your VA needs
We present top candidates
SOPs, workflow sync, tools
Live work begins + performance tracking
We stay involved with check-ins, feedback, and flexible support.
Being a CEO or running an agency means your time is better spent building client relationships, closing deals, and steering strategy — not buried in admin.
At iStaffing Solutions, we take on the busywork, the systems, the processes — so you don’t have to.
The Right Hire. Right Now.
Virtual Assistants. Accounting Services. Marketing Assistants.
Made with ♥ from the iSS team.
